BSI Website and Seafarer Services Terms of Use

These Terms of Use set out the rights, obligations, and responsibilities between PT. BSI Manajemen Indonesia (hereinafter referred to as “BSI” or the “Company”) and users in connection with the use of the website, Free CV Builder, and related online services operated by BSI (collectively, the “Services”).

BSI is an Indonesian company providing seafarer recruitment, crew supply, crew management, and related crew management services.

BSI may provide the following services through its website:

1. Seafarer job postings and recruitment information
2. Online job applications
3. Creation and management of seafarer profiles and CVs
4. Management of seafarer documents and certificates through Free CV Builder
5. Certificate expiry-date management and reminders
6. OCR-based recognition and data-entry support for certificate information
7. English tests, interview practice, and various assessment services
8. Seafarer career development support
9. Recommendation of candidates to shipowners or ship management companies managed by or doing business with BSI
10. Crew supply inquiry services for shipowners and ship management companies
11. Other services related to seafarer recruitment and crew management provided by BSI

BSI may add, modify, suspend, or discontinue all or part of the Services where necessary for operational or technical reasons.

BSI is not merely an online recruitment information platform and may directly perform seafarer recruitment, recommendation, supply, and management activities.

BSI may search for, review, interview, and recommend suitable seafarers based on the recruitment requirements of shipowners.

However, any recommendation, interview, or preliminary approval by BSI does not guarantee final employment or embarkation.

Final employment decisions, vessel assignments, salary, contract duration, embarkation date, and other employment conditions are subject to final approval by the relevant shipowner, ship management company, or employer and to the applicable Seafarer Employment Agreement (SEA) or other employment agreement.

Members must provide accurate and up-to-date information requested by BSI in order to use the Services.

Members must not create an account or use the Services by using another person’s name, contact details, passport, Seaman’s Book, certificates, sea service history, or other personal information.

Members are responsible for keeping their account, password, OTP, and other authentication credentials secure.

If a Member becomes aware of account theft or unauthorized use, the Member must notify BSI immediately.

Members may register the following information through the BSI website or Free CV Builder:

• Name and contact details
• Nationality and place of residence
• Basic information such as date of birth
• Rank
• Sea Service
• Vessel Type
• Employment history
• Education and training history
• Qualifications and licenses
• Language proficiency
• Availability date for embarkation
• Preferred rank and employment conditions
• Other information required for recruitment

Members are responsible for ensuring that all information they register is true and accurate.

BSI may use the information entered by Members to automatically generate CVs or provide CVs in various formats.

If false employment history, false sea service, false rank, or other materially false information is identified, BSI may delete such information and restrict the recruitment process or use of the Services.

Free CV Builder is a digital service provided by BSI to help seafarers conveniently manage their career information and documents related to employment and embarkation.

Free CV Builder may provide the following functions:

• Storage of seafarer-related documents
• Automatic CV creation
• Management of certificates and qualifications
• Certificate validity tracking
• Expiry-date reminders
• OCR-based certificate information entry
• English tests
• Interview practice
• Aptitude and personality-related assessments
• Career development support tools

Free CV Builder functions specifically identified by BSI as free services are provided to users free of charge.

If separate paid services are introduced in the future, BSI will clearly provide advance notice of the applicable fees and conditions and will not automatically apply paid services without the user’s separate consent.

Members may register and manage their own documents supported by the Services, including:

• Passport
• Seaman’s Book
• Certificate of Competency (COC)
• Certificate of Proficiency (COP)
• STCW Certificates
• Medical Certificate
• Flag State Certificate
• Visa
• Education and training certificates
• Other documents required for embarkation or recruitment

Members may register only their own documents that they are legally entitled to use.

Forged or altered documents, another person’s documents, or false certificates must not be registered.

If false or forged documents are identified, BSI may delete the relevant documents and restrict or terminate the recruitment process or account access.

BSI may use OCR, artificial intelligence, or other automated technologies for the provision and improvement of the Services.

Such technologies may be used for purposes including:

• Extraction of information from certificates and documents
• CV preparation support
• Certificate expiry-date management
• Expiry reminders
• Searching and organizing seafarer information
• Recruitment support
• English and interview practice
• Assessments and career development support
• Detection of fraudulent use or abnormal activity

Information recognized or generated automatically through OCR or AI may contain errors.

Members are responsible for personally verifying important information, including passport numbers, certificate numbers, issue dates, expiry dates, qualifications, and other important details.

The OCR and certificate management functions of Free CV Builder do not replace official verification by government authorities, Flag States, classification societies, training institutions, or certificate-issuing authorities.

BSI may publish job postings based on information provided by its shipowner or ship management company clients.

Job postings may include information such as: Rank, vessel type, salary, contract duration, expected embarkation date, employment conditions, and required qualifications.

BSI makes reasonable efforts to provide accurate information; however, recruitment conditions, embarkation dates, vessel assignments, or recruitment plans may be changed or cancelled due to operational circumstances of the relevant shipowner or ship management company.

Final employment conditions are governed by the final SEA or other applicable employment agreement.

When a Member applies for a BSI job posting or agrees to use BSI recruitment services, BSI may review the Member’s qualifications, experience, and suitability.

Where necessary for recruitment purposes, BSI may provide the Member’s CV, sea service history, qualifications, certificates, and other relevant information to the relevant shipowner or ship management company.

The use and disclosure of passport information, medical information, or other sensitive personal data will be handled in accordance with the BSI Privacy Policy and applicable laws.

Being recommended as a candidate does not constitute final hiring approval or guarantee embarkation.

BSI provides reasonable recruitment and crew management services to support seafarer employment and embarkation but does not guarantee the following:

1. Employment or embarkation on a specific vessel
2. A specific salary
3. Assignment to a specific vessel or vessel type
4. A specific embarkation date
5. Issuance of a Visa or entry permit
6. Flag State approval
7. Passing a Medical Examination
8. Final hiring approval by the shipowner
9. A specific contract duration
10. Re-embarkation or continued employment

Final decisions may depend on the relevant shipowner, ship management company, authorities, and the terms of the applicable SEA.

BSI complies with applicable Indonesian laws and international maritime labour standards and does not charge seafarers any Recruitment Fee or Placement Fee prohibited under applicable laws or standards.

MLC 2006 Regulation 1.4 generally provides that recruitment or placement fees related to obtaining employment for seafarers should not be borne by the seafarer, subject to specific rules regarding certain personal documents and related costs.

Actual fee policies will be operated in accordance with applicable laws, regulations, and contractual requirements.

If any person impersonating BSI requests improper payment to a personal bank account as a condition of employment or embarkation, seafarers should not make such payment and should immediately verify the request directly with BSI.

BSI processes personal data to the extent necessary for the provision of the Services, recruitment, crew management, and related business activities.

Details regarding the categories of personal data collected, purposes of processing, retention periods, disclosure to third parties, international transfers, and user rights are governed by the separate BSI Privacy Policy.

BSI’s processing of personal data is subject to applicable personal data protection laws, including Indonesia’s Law No. 27 of 2022 on Personal Data Protection (UU PDP).

Due to the nature of BSI’s recruitment and crew management activities, a seafarer’s personal data may be provided to the relevant shipowner, ship management company, or other parties involved in the recruitment process.

The information disclosed will, in principle, be limited to the extent necessary for the relevant recruitment or crew management purpose.

Where the shipowner or ship management company is located outside Indonesia, personal data may be transferred overseas. Such transfers will be handled in accordance with the BSI Privacy Policy and applicable data protection laws.

BSI may provide functions such as English tests, interview practice, aptitude assessments, personality-related assessments, and other tools to support seafarers’ professional abilities and career development.

The results may be used as reference material for education, self-development, or recruitment support.

Test or assessment results alone do not guarantee employment, embarkation, or final hiring approval by any particular shipowner.

Members must not engage in any of the following conduct:

1. Providing false personal information
2. Fabricating sea service or employment history
3. Submitting forged or altered certificates
4. Using another person’s account or documents
5. Committing fraud against BSI, shipowners, or other users
6. Phishing or financial fraud
7. Distributing malicious code or harmful software
8. Unauthorized access to or attacks on BSI systems
9. Interfering with the normal operation of the Services
10. Using automated programs to collect large volumes of data without BSI’s authorization
11. Collecting or using another user’s personal data without authorization
12. Engaging in unlawful recruitment or placement activities
13. Engaging in activities related to human trafficking, forced labour, or labour exploitation
14. Any other conduct that violates applicable laws or these Terms

BSI advises seafarers to exercise particular caution in situations such as:

• Requests for advance payment in exchange for guaranteed embarkation
• Requests to transfer Recruitment Fees to a personal bank account
• Use of suspicious accounts or communication channels not officially associated with BSI
• Situations where the actual vessel or employer cannot be verified
• Requests for immediate payment combined with unusually attractive employment conditions
• Requests for financial information unrelated to recruitment

BSI may take appropriate measures in relation to accounts, messages, or conduct suspected of impersonating BSI or being associated with fraud.

BSI may restrict a Member’s use of the Services or temporarily suspend or terminate an account in cases including: Violation of these Terms, submission of false information or forged documents, suspected fraud or unlawful conduct, conduct threatening the safety of other users or the Company, system security violations, or requirements imposed by applicable laws or government authorities.

Where reasonably possible, BSI may notify the user of the reason for the restriction or termination.

Members may request deletion of their account through the methods provided by BSI.

Upon account deletion, BSI will delete or anonymize personal data in accordance with the BSI Privacy Policy.

However, information required to be retained for compliance with applicable laws, dispute resolution, fraud prevention, accounting, performance of contracts, or other legal obligations may not be deleted immediately.

Information lawfully provided to shipowners or ship management companies before account deletion may not automatically be deleted from the systems of such third parties solely because the Member deletes their BSI account.

Rights relating to the BSI name, logo, website design, software, database structure, UI/UX, and content created by BSI belong to BSI or their lawful rights holders.

Members must not reproduce, distribute, sell, commercially exploit, or reverse engineer such materials without BSI’s prior authorization.

In principle, Members retain rights to CVs, photographs, documents, and other materials they directly upload.

Members authorize BSI to store, process, display, and transmit such information to the extent necessary to provide the Services and perform recruitment activities.

BSI may use third-party technologies or services to provide the Services.

These may include cloud storage, authentication, email, messaging, analytics, OCR, AI, and other necessary IT services.

Failures of or changes to third-party services may temporarily limit certain functions of the Services.

Specific matters relating to personal data processing are governed by the BSI Privacy Policy.

BSI may modify or temporarily suspend all or part of the Services where necessary for service improvement, maintenance, security, legal compliance, or operational reasons.

The Services may be temporarily unavailable due to server failures, telecommunications failures, cyberattacks, natural disasters, government measures, or other circumstances beyond BSI’s reasonable control.

BSI will make reasonable efforts to operate the Services reliably.

To the extent permitted by applicable law, BSI’s liability may be limited in relation to circumstances reasonably beyond BSI’s control, including: Changes to or cancellation of a shipowner’s recruitment plan, changes to embarkation dates, changes of vessel, refusal of Visa or entry permits, failure to pass a Medical Examination, refusal of approval by a Flag State or other authority, false information provided by a Member, unlawful acts of third parties, and system failures beyond BSI’s reasonable control.

Nothing in these Terms shall be interpreted as excluding or limiting any liability of BSI that cannot legally be excluded or limited under applicable law.

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.

If a dispute arises between BSI and a user, both parties shall first endeavour to resolve the dispute amicably through mutual consultation.

If the dispute cannot be resolved through consultation, it shall be resolved by a court with proper jurisdiction or through another legally recognized dispute resolution procedure in accordance with applicable Indonesian law.

Nothing in this Article limits any rights of users under mandatory applicable laws.

BSI may amend these Terms in response to changes in laws, additions or changes to the Services, security requirements, or operational needs.

If an amendment materially affects the rights or obligations of Members, BSI will provide notice before the amendment takes effect through the website, email, or another appropriate method.

Where separate consent is required by applicable law, BSI will carry out the necessary consent procedure.

These Terms may be made available in multiple languages, including Bahasa Indonesia, English, and Korean.

If there is any discrepancy between language versions, the requirements of applicable Indonesian law shall take precedence, and the language version designated by BSI may be used as the reference version for interpretation to the extent permitted by applicable law.

These Terms shall take effect on 01 October 2026.